The 17th annual TickeTrak Users' Conference began Sunday evening with a meeting of the Customer Advisory Board (CAB) members. CAB members are the voice of the TickeTrak community. The users conference is an oppportunity to meet face to face and discuss issues and plans for the coming year.
Shortly after the meeting, Cardinal opened registration with a Tex-Mex feast in the hotel hospitality suite. The get-together was a great opportunity to network, meet other attendees, and learn about Texas Hospitality. Folks took advantage of the cool breeze on the patio before the storms set in.
Monday, April 27th
The day got off to an early start with opening welcomes and employee introductions by Cardinal President, Steve Leuschner. Steve concluded by recognizing 10 agencies that have been TickeTrak Customers for twenty years!
University Of Cincinnati
Dover, City of
Furman University
Mankato Parking, Minnesota
Northwestern University
University of South Carolina
University of Texas, Arlington (UTA)
Texas Medical Center
Texas Women's University (TWU)
College of William and Mary
Randy Sellers, Customer Service Manager, introduced the CAB members, and presented the 2008 Customer of the Year award. This Cardinal staff nominated award was presented to Kim Roshack of Central Michigan University. Congrats Kim!
Customers moved into separate "tracks" based on interest. TickeTrak 8 users learned about the benefits of TickeTrak 9 new features and the steps to make the move to the latest flagship product from Kevin Fisher - Sales Manager and Product Manager for TickeTrak. TickeTrak 9 customers received detailed training on maximizing use of the finance and template modules .
Lunch time (what? We have to eat AGAIN?!) featured an Italian buffet and prize drawings. Shirts, bags, mouse pads, HD Video Cameras, and a Printek FieldPro Bluetooth printer (Thanks Dave Cole and Printek!) were up for grabs.
Monday afternoon consisted of Utility and Security training for TickeTrak 8 users and a detailed handheld "bootcamp" for both users and administrators. The evening entertainment looks to be exciting and fun. Check back here tomorrow for more details and pictures.
And, for the last picture...well, you just had to be here.
Visit tomorrow for information on the evening festivities and Day 2 of the conference.
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